CANCELATIONS AND RAIN CHECKS POLICY
Please read carefully.
Due to high demand, there are no refunds, once your Museum Dining Event order has been processed.
There are no refunds or exchanges issued for unused tickets. If you are unable to attend your ticketed event, you may transfer your ticket(s) to someone else.
What is a Balloon Fiesta Session?
Balloon Fiesta Sessions are the balloon flying events or balloon glows that occur at Balloon Fiesta Park during Balloon Fiesta. There are 14 Balloon Fiesta Sessions, nine morning sessions and five evening sessions.
Canceled Balloon Fiesta Session
Occasionally the weather prohibits the launch or inflation of balloons but most often when there are poor weather conditions a session will be delayed. Museum Dining Events will stay open at these times, and your tickets are still valid, as the meal and other services will still be offered.
What is a Museum Dining Event?
A Museum Dining Event is the ticketed viewing and dining event held at the Balloon Museum while overlooking the neighboring Balloon Fiesta Sessions, The Museum Dining Events are presented by the Balloon Museum Foundation. The Museum Dining Events are held simultaneously as the Balloon Fiesta Sessions. Museum Dining Events Tickets are good for one session.
Canceled Museum Dining Event
While the weather may occasionally prohibit a ballooning session from taking place, it is rare that Museum Dining Events at the Balloon Museum will be closed entirely. The Museum Dining Event is primarily indoors allowing it to occur rain or shine. If the Balloon Fiesta Park or the Balloon Museum area is deemed unsafe by weather or world event and by Safety Officials, or the area has been damaged by weather and management determines that it is not hospitable for service, Museum Dining Events may be canceled.
If your Museum Dining Event is canceled, the following options are available:
Please notify us no later than Oct. 31st and your refund will be processed as soon as possible.
For any questions about your Museum Dining Events visit, www.balloonmuseum.com or email us at email@example.com or call us directly at (505) 880-0500.
We look forward to seeing you at the Albuquerque International Balloon Museum during Balloon Fiesta!